Faro Recruitment Vietnam

1. OBJECTIVES: 
- Responsible for identifying, qualifying and securing business opportunities by maintaining strong business relationships with existing clients and finding potential clients; maximize the profits of the company; stay on top of trends related to the industry. 
- Conclude the order with customer base on the suitable price and meet the delivery time. 

2. MAIN TASKS: 

a. Customer Management 
- Manage the relationship at various levels in the clients – building client relationships. 
- Preparing presentations and regularly attend customers meetings.  
- Resolve/Coordinate customer complaints effectively 
- Identify the problems accurately and providing timely solutions.   
- Conduct customers’ assessments and analyses to ensure strategic focus is in the right place. 
- Prepare customer visit report.   
Outcome:  Understanding the requirements of the clients & positioning an appropriate solution. 

b. Business Development 
- Obtain requirements of clients and use this information to create business development strategies customized to the customer. 
- Studying customer base of products or services  
- Identify potential customers 
- Developing campaigns to help build a company’s profile or its brand image  
- Creating proposals with recommendations based on market demand  
- Effectively strategizing to create new businesses and customers on a continuous basis  
- Monitor competitor’s offering, prices and sales  
- Provide one-stop products that best suit customers’ planning   
Outcome:  Identify potential customers 

c. Credit Management 
- Co-ordinate with credit control to make appropriate credit recommendations.  
- Recommend customer to use the company’s approved banks for opening Letter of Credit.  
- Be responsible for payment collections. 
Outcome:  Minimize company risk and also assess the creditworthiness of prospective customer.